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Your 3000taka account wallet connects to bKash, Nagad and Rocket so you can move funds between your mobile wallet and your balance without switching devices. Every deposit and withdrawal flows through the same account area — open the cashier tab after you log in to see the options available in your region.
Adding money to your 3000taka balance starts inside the cashier section of your account. We have connected bKash, Nagad and Rocket as local wallet routes so you do not need a bank card to fund your account. Once you select a wallet and confirm the amount, the transaction moves through the wallet network you chose.
Go to your account menu and select the deposit section. The cashier tab is visible immediately after you log in on both mobile browser and desktop.
Select bKash, Nagad or Rocket from the listed options. Only methods confirmed for your account region appear on this screen — do not attempt a method that is not shown.
Type the deposit amount within the range displayed on screen. Confirm on the 3000taka side first, then complete the approval step inside your mobile wallet app.
After your wallet confirms the transfer, return to your 3000taka account home. Your new balance should reflect on the wallet display at the top of the page.
When you want to move your 3000taka balance back to your mobile wallet, the withdrawal section is in the same cashier area as deposits. Select the wallet you want to receive the funds — this should be the same wallet linked to your account. We ask you to enter the amount within the range shown and to confirm the destination wallet number carefully before submitting.
From the cashier, select Withdraw. The screen shows your available balance and the withdrawal options active for your account — only proceed with options listed there.
Choose bKash, Nagad or Rocket as your payout destination. Enter the wallet number you registered with your account — double-check it before confirming.
Type the amount within the limits on screen and submit the request. A reference number appears on confirmation — save this in case you need to follow up with support.
Open your account history to see the withdrawal status. The status label updates as the network processes the transfer on its end.
Your 3000taka account may display a verification step before your first withdrawal is released. The fields and documents shown on that screen are the ones you need to complete — we do not publish a fixed document list here because the requirement shown in your account reflects your specific account status at that time. Follow the instructions displayed in the verification section of your account exactly as they appear.
Log in and look for a verification notice in your account or cashier area. The prompt only appears when a check is required for your account — not every account sees it at the same stage.
Complete each field exactly as described on screen. Do not add documents or information beyond what the form requests — extra submissions do not speed the process.
After you submit, the account verification status label updates when our team has reviewed your information. Check the account area rather than submitting duplicate requests.
Use the published support contact in your account help section before attempting a workaround. Support can clarify which step is pending without you needing to re-submit documents.
Your 3000taka cashier connects to three local mobile wallet networks that are widely used across Bangladesh. Each method appears in the deposit and withdrawal screens when it is active for your account region. We do not list methods that are unavailable — what you see on the cashier screen is what is configured for your account. If a wallet option does not appear, it is not currently active for your region.
bKash is available as a deposit and withdrawal route in the cashier. Enter your bKash-registered number when prompted and complete the transfer approval inside the bKash app.
Nagad appears in the cashier wallet list for supported account regions. Select Nagad, follow the on-screen amount fields and confirm the transfer through your Nagad account.
Rocket is listed as a local wallet option in the cashier. Use your Rocket-registered mobile number as the destination for withdrawals and as the source number for deposits.
Every deposit and withdrawal you make through the 3000taka cashier creates a record in your account transaction history. Your mobile wallet also generates its own transaction reference. Keeping both references lets you confirm that the two records match, which is useful if a transfer shows completed on the wallet side but has not yet updated your account balance.
Every bKash, Nagad or Rocket transfer generates a unique reference in the wallet app. Screenshot or note this reference immediately after the transfer completes — it is your primary evidence if a query arises.
Your 3000taka transaction history shows a status for each entry: pending, confirmed or cancelled. A pending status means the network has not yet returned a final confirmation to the account system.
Each transaction row includes a date and time in your account history. Use this to cross-reference the matching entry in your wallet app history when checking whether a transfer has been recorded correctly.
If a transaction does not resolve automatically, keep the wallet app screenshot showing the reference number, amount, destination and status. Share these with support through the published contact route in your account help area.
Your banking activity on 3000taka is tied to your verified account. We apply account-level checks at the cashier to confirm that the wallet used for a withdrawal matches the one on your account record. This reduces the risk of funds being sent to an unlinked number.
Always access your account through the correct 3000taka address. Bookmarking the address directly removes the risk of landing on a look-alike page that could capture your login details before you reach the real cashier.
The mobile wallet number you use for withdrawals must match the number registered to your account. We do not release withdrawals to wallet numbers that differ from the verified account record without a completed account check.
Your account area shows any active identity check that must be completed before withdrawals are processed. Following only the on-screen instructions — and not sharing account credentials with others — keeps your account secure.
If a transaction record looks wrong or a balance does not match your wallet history, contact support through the help route shown in your logged-in account area. Do not use contact details from third-party sites.
The questions below cover the banking steps we hear about most from accounts in Bangladesh — deposits, withdrawals, wallet linking and what to do when something does not go as expected.
bKash, Nagad and Rocket are the local wallet options available in your 3000taka cashier. Only the methods confirmed for your account region appear on screen — if a wallet is not listed, it is not currently active for your account.
The minimum deposit amount is shown on the cashier deposit screen when you select a wallet. We do not publish a fixed figure here because the limit displayed in your account reflects what is configured for your region at that time.
After your wallet confirms the transfer, return to your 3000taka account home. Your balance display at the top of the page updates once the wallet network sends the confirmation. Check your transaction history for a confirmed status entry.
A pending status means the network has not returned a final confirmation yet. Note the reference number in your account transaction history, check your wallet app for a matching entry, and contact support through the account help section if the status does not update.
Your account may require an identity check before the first withdrawal is released. The fields shown on that screen are specific to your account status. Follow only what is displayed there and contact support if a step is unclear before submitting.
Withdrawals are sent to the wallet number linked to your verified account record. If you need to change the destination wallet, contact support through the published route in your account help area before submitting a withdrawal request.