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At 3000taka, we treat your account data with care — what we collect, why we collect it, and how you can review or correct it is set out in this policy. Access and eligibility depend on your local law and eligible regions.
This policy describes how 3000taka collects, uses and retains information connected to your account. When you register, log in, deposit through bKash, Nagad or Rocket, or browse any section of the site, certain data points are generated. These may include your account credentials, device type, session activity and records of transactions you have initiated. We collect this information to operate your account, process the payment instructions you submit and respond to queries you raise with our support team. We do not sell your personal information to third parties. Data connected to payment rails — including wallet references for bKash, Nagad and Rocket — is handled in line with the instructions those payment providers require and is not stored beyond the retention period needed to verify and reconcile your transaction history. Where local law in Bangladesh or another eligible region places specific obligations on how your data is handled, we follow those requirements. If you are unsure whether this policy applies to your situation, the question of eligibility depends on your local law and the region from which you access the platform. Our published support route is the right starting point for any clarification.
This policy applies to data generated through your 3000taka account, your activity on this site and the payment instructions you submit. It does not extend to services, sites or platforms outside 3000taka's direct control. Understanding what sits inside and outside this policy helps you make informed decisions about how you share information.
Data created when you open, log in to or update your 3000taka account — including your registered contact detail, login history and any verification steps completed on this platform — falls inside the scope of this policy.
Payment records linked to your wallet activity on this platform, including references generated through bKash, Nagad or Rocket, are covered here. We retain these records only as long as needed to verify and reconcile your account history.
Session data collected when you browse sports markets, casino categories or any page on this site is covered by this policy. This includes device type, browser session and the pages you visit while signed in or browsing without an account.
Links to external payment providers, game studios or any service not operated by 3000taka are outside the scope of this policy. Those services carry their own privacy terms; we do not control or represent them in this document.
Your account gives you a direct path to review the information we hold. Log in and head to your account settings page — the fields shown there reflect your registered contact detail, wallet linkage and session preferences. If something looks incorrect, you can update it directly in those fields or raise a correction request through our support route. Where a data point is connected to a completed transaction — such as a bKash or Nagad payment reference — the record is fixed for reconciliation purposes, but you can request a written summary of what we hold. Queries about how your data is processed, who can see it or how long it is retained are handled through the published support contact on this site. We aim to respond to data queries through the same channel you used to raise them. If your question concerns eligibility or access under local law in Bangladesh, state that clearly when you write to us so the right information is prepared for you.
Open your signed-in account area and check the profile and wallet sections. The information shown there is what we hold for your account. If a field is outdated or incorrect, you can edit it directly from that screen.
Use the account settings fields to update your registered contact or wallet reference. For details that cannot be changed from the settings screen, submit a correction request through our published support route with the specific field you want amended.
If you want to know what data we hold, why we hold it or how long we keep it, contact us through the support route published on this site. Describe your question clearly, including which account or transaction it relates to.
For any matter that is not resolved through the account settings screen, our support team is reachable through the contact route shown on this site. Eligibility and jurisdiction questions should include a note about your region so we can give you accurate information.
If this policy raises a question you cannot answer by reading it, the following routes connect you to the right place. We do not publish support hours or response-time commitments here — use the route that matches your query type and include your account reference where relevant.
The live chat option on this site is the fastest way to raise a privacy question linked to your active account. Open the chat widget from any page while signed in and describe your query directly.
For written data requests — including records summaries, correction requests or jurisdiction questions — use the email address published on our contact page. Include your account reference and the specific data matter you are raising.
The account help area inside your signed-in profile contains answers to common data questions, including how wallet references for bKash, Nagad and Rocket are stored and how to request a transaction summary.
We apply access controls to the data your account generates, limiting who inside our operation can view account or transaction records. Cookies placed during your session are used to keep your account active, remember your preferences and support the navigation between sports markets and casino categories. You can manage cookie preferences through your browser settings; restricting certain cookies may affect how some account features behave. Data retention follows the principle of keeping records only as long as necessary — for transaction records tied to bKash, Nagad or Rocket payments, the retention period covers what is needed for reconciliation and any applicable compliance requirement under local law. Once that period ends, records are removed from active systems. Account security is your shared responsibility: keep your login credentials private and report any unexpected account activity through the support route on this site.
Session and preference cookies are set when you browse this site. You can adjust or block them through your browser settings. Some account features — including staying signed in between sessions — depend on cookies being active.
Access to your account data is protected by your login credentials. We do not share your account details with other account holders. If you notice activity on your account that you did not initiate, contact support immediately through the published route.
Transaction records — including references from bKash, Nagad and Rocket — are kept only as long as needed for reconciliation and any compliance obligation that applies under local law. Once that period passes, the data is removed from active systems.
When we update this policy, the revised version is published on this page with a note indicating that it has changed. Continuing to use your account after a policy update means you have had the opportunity to read the current version.
These are the questions we hear most often about how your data is handled at 3000taka. If your question is not answered here, reach us through the support route published on this site.
When you register, we collect the contact detail and credentials you supply in the registration fields. Once your account is active, session data, device type and transaction references — including wallet identifiers for bKash, Nagad or Rocket — are recorded as you use the platform.
We do not sell your data. Payment references are shared only with the payment provider you selected — bKash, Nagad or Rocket — as required to process the instruction you submitted. We do not pass your account details to unrelated third parties for marketing or profiling.
Transaction records are kept for the period needed to reconcile your account and meet any applicable requirement under local law in Bangladesh or your eligible region. Once that retention period ends, the records are removed from active systems.
Yes. Log in and open your account settings — the fields there show what we hold. You can edit most details directly. For records tied to completed transactions or fields locked after verification, submit a correction request through our published support route.
Your ability to request, review or remove data depends on your local law and eligible region. Contact us through the support route on this site, state that your query is a data request and mention your region. We will provide the information applicable to your situation.
Cookie preferences are managed through your browser settings, not a separate cookie panel on this site. Blocking or clearing cookies may affect session continuity and some account features. Review your browser's privacy or storage settings to adjust what is stored on your device.